Founded on May 10, 2005, Sinopec Chemical Commercial Holding Company Limited(hereinafter referred to as SCCHC) is a subsidiary of Sinopec Corp. specialized in comprehensive arrangement of Sinopec petrochemical products, marketing, sales, logistics and customer service, and procuring and supplying chemical feedstock for Sinopec’s productive subsidiaries. SCCHC finished the chemical product domestic and foreign trade integration and realize the integrated operation on February 2, 2009.
SCCHC is the largest trading company with an annual chemical turnover of more than 50 million tons , integrating domestic and international trade of petrochemical products, mainly including synthetic resin, synthetic rubber, synthetic fiber feedstock and polymers, synthetic fiber products and organic chemical feedstock.
Headquartered in Beijing, SCCHC consists of four regional branches located respectively in Beijing, Shanghai, Guangzhou and Wuhan. These branches are entrusted by SCCHC to be respectively responsible in four regions -- North China, East China, South China and Central China. The representative offices of the branches are set up in major target markets of China and new transit warehouses are established in major consumer areas for customer-focus and better service. SCCHC also established Jiangsu Branch operating chemical product warehousing and retail in Jiangsu Province. As the wholly-owned subsidiary by SCCHC based in Hong Kong, Sinopec Chemical Commercial Holding (Hong Kong) Co.,Ltd mainly imports and exports chemical products and procures chemical feedstock for Sinopec plants.
SCCHC has established a domestic leading E-platform with an ERP-based system seamlessly integrating the Customer Relationship Management (CRM) System, the Logistics Information System (LIS), the Business Information Warehouse (BW) System and the IC electronic delivery order system. In addition, the company has set up a commerce, a logistics and a business management platform to provide full support to its business operation and management sectors.
To provide better service, SCCHC established customer service center in 2009 (Hot line: 400-818-9100). By means of advanced integrated call center and CRM platform, SCCHC keeps extending service content and innovating service mode to provide one-stop consultation and service, and realizes the real-time communication with customers. The customer-demand, message feedback and suggestion making can be implemented on line. The real-time searching for orders, current account and payment balance, etc. could realize the interactive communication and information sharing between SCCHC and customers, which implement value added service.
There is a perfect logistics service system of SCCHC. SCCHC efficient and effective delivery service can be realized by the long-term partnership with leading logistics enterprises and transit warehouses in major target markets. SCCHC is also in charge of all Sinopec private freight railway lines scheduling. The Logistics Information System (LIS), which has data integration with the ERP, CRM, IC card, TMIS (railway) and GPS (highway,waterway) systems, realizes the entire process- dynamic management by tracking and monitoring its logistics business and the operation of transport facilities in real time. SCCHC provides efficient one-stop logistics services for satisfying the customers needs maximally.
With the management philosophy of Integrity, Discipline, Cooperation and Win-win, SCCHC is committed to Customer-centered and market-oriented. In cooperation with Sinopec’s other manufacturers as well as scientific research institutes, SCCHC provides high-quality products and services by persistently perfecting its marketing network and improving its brand image to create value for its customers SCCHC will achieve sustainable, effective and harmonious growth with strong resistance against industry cyclical risks; and realize the goal of becoming a multinational energy and chemical with strong competitiveness.
The Organizational Structure of Sinopec Chemical Commercial Holding Company Limited.
Address: 22 Chaoyangmen North Street, Chaoyang District, Beijing
Postal Code: 100728
Tel: +86 （10）59966918
Service Hotline：+86 4008-189-100